Privacy & trust
How we handle your information
This page is maintained by Obsta Plumbing to answer common privacy and security questions about our website and online forms.
We keep this page in plain language. If anything here is unclear, give us a call and we'll walk you through it.
What we collect
We only collect information you choose to send us. That includes:
- Name, phone number, and email address you submit through our contact form.
- Information you provide on the employment application (work eligibility, license details, references, and an optional resume upload).
- Standard server logs (IP address, timestamps) generated when you load the site.
We do not sell your information, and we do not use it for advertising or profiling.
How we use it
- To respond to service requests, quotes, and customer questions.
- To review employment applications submitted through the careers page.
- To schedule appointments through our scheduling provider (HouseCall Pro).
Security controls in place
- All traffic to this site is served over HTTPS.
- Form submissions are validated both in the browser and on the server, with length and format restrictions to reject malformed input.
- Job applications and uploaded resumes are stored in a private, access-controlled backend. The resume storage bucket is not publicly readable.
- Only authorized Obsta Plumbing staff and our trusted service providers can access submitted information.
No online system can be guaranteed to be perfectly secure, but we work to apply reasonable and appropriate safeguards to the information you share with us.
Service providers we use
- HouseCall Pro — online appointment booking when you click “Book Online.”
- Hosting & backend — our website and form storage are hosted on managed cloud infrastructure with row-level access controls.
Contact us about privacy
If you have questions about this page, want to know what information we have about you, or would like us to delete information you previously submitted, contact us:
- Phone: (713) 253-4810
- Web: Contact form
This page is editable content maintained by Obsta Plumbing. It is not an independent certification or audit of our practices. Last updated June 2026.